It was Monday, 28 November 2011, a public holiday as it was a first day in the Muslim calendar. I looked at my wrist watch. It was 10pm. I was still at the airport. Working. Working? At the airport? At 10pm? On public holiday? What are you talking about? These might be some of the questions popped up in your mind. However, it is very true. It's the truth. I was there to fetch the second keynote speaker, Prof Steve Horward, for our i-User 2011 conference. It was the second time I visited the airport on the same day. I was at the airport earlier (6.30am) that day to fetch our first speaker, Prof Alan Dix. And again on the evening. The morning flight was as scheduled. However, the second flight from Melbourne, Australia was one hour delay. The passengers started to come out from the arrival hall. Suddenly, every male foreigner looks alike to me. Luckily, I have the envelope which has the speaker's name on it. I put up the envelope high to be seen. A big smile came on a
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